At Fundhance.co.uk, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information that is received and collected by Fundhance.co.uk and how it is used.

Welcome to Fundhance

FundHance. (or the “Company”) is part of the TFGI Corporation Ltd., which focuses on providing premium technology solutions and services for Brokers and Proprietary Trading firms. This privacy policy will explain how Fundhance uses the personal data we collect from you when you use our website. Fundhance shall attempt to ensure that the use of your Personal Information is safe and used properly and that our data practices are accurately communicated to our prospects and visitors.

This website is not intended for children and we do not knowingly collect data relating to children under the age of 18. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. This Privacy Policy is based on data protections rules and principles.

What data do we collect?

As part of providing you with our services, we collect your Personal Information upon visiting our website. “Personal Information” means any information from which you can be personally identified, such as your name, email address, phone number, etc.

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together, as follows:

a. Once you entered our website, we may collect information about the hardware from which you access the website, such as your IP address, geographical location, browser/platform type and version, Internet Service Provider, operating system, referral source/exit pages, length of visit, page views, website navigation.

b. You can choose to provide us with additional information by filling out a form with the following details: full name, e-mail address, phone number, Skype address, etc.

c. If you are a client of Fundhance or its customers, you may have log-in details, such as user name and password.

We do not collect directly any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and/or genetic and biometric data). Nor do we collect any information about criminal convictions and offences. However, this information may be available to us via other third-party add-ons.

How do we collect your data?

We use different methods to collect data from and about you including through:

a. Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, Skype or otherwise. This includes personal data you provide when you:

• Apply for our products or services;

• Subscribe to our services or publications;

• Request marketing to be sent to you;

• Enter a competition, promotion or survey; or

• Give us some feedback via the ‘contact us’ form on our website.

b. Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect such data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

c. Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources such as Technical Data from analytics providers such as Google and/or Facebook.

How will we use your data?

We will use your personal data in the following circumstances:

a. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

b. To email you with special offers on other products and services we think you might like.

c. To analyze and improve the services offered on our Website.

d. To do remarketing through Google Analytics and Facebook pixel.

How do we store your data?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will process your personal data on our instructions, and they are subject to a duty of confidentiality.

What are your data protection rights?

• The right to access – You have the right to request Fundhance for an access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

• The right to rectification – You have the right to request that Fundhance correct any personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you completed or corrected (accordingly), though we may need to verify the accuracy of the new data you provide us.

• The right to erasure – You have the right to request that Fundhance erase your personal data, under certain conditions. Thus, you are entitled to have your personal data erased if: a. The personal data is no longer necessary for the purpose which we originally collected or processed it for; b. We are relying on your consent as the lawful basis for us holding your data, and you withdraw your consent; c. We are relying on legitimate interests as our basis for processing your data, you object to the processing of your data, and there is no overriding legitimate interest for us to continue this processing; d. We are processing your personal data for direct marketing purposes and you object to that processing; e. We have processed your personal data unlawfully (i.e. in breach of the lawfulness requirement of us collecting and processing your personal data); f. We have to erase your data to comply with a legal obligation; or g. We have processed your personal data to offer information or services to a child.

• The right to restrict processing – You have the right to request that Fundhance restrict the processing of your personal data, where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

• The right to object to processing – You have the right to object to Fundhance’s processing of your personal data, where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

• The right to data portability – You have the right to request that Fundhance transfer the data that we have collected to another organization, or directly to you. We will provide you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use.

• The right to withdraw consent at any time – Where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology in a way which enables the website browsed to save and identify the user’s browsing activity and individual preferences, for example: to collect information about the User’s activity in relation to the Services and it may serve to recall Personal Data previously indicated by a User, such as his/her user ID and password for access to the Service(s).

In particular, the Company’s technology providers might be using “Flash Cookies” and/or local storage technologies to help users access the Client’s accounts seamlessly and save their account settings to their browsers. Do note that most browsers allow controlling cookies, including whether or not to accept them and how to remove them.

For further information, visit allaboutcookies.org.

How do we use cookies?

Cookies are downloaded by your browser whenever you access our website. The stored data is used to track your browsing path and the pages you visit most frequently. Cookies are commonly introduced to improve the efficiency of websites. By tracking our user’s behavior, we seek to make our website more user-friendly and tailored to your preferences and to get a better understanding of how you use our website. Cookies are also used to display remarketing advertisements, based upon the user’s previous visits to the website, across the internet.

We and third parties (ex: Google Analytics and Facebook Pixel) use cookies and other tracking technologies to collect information, to communicate, analyze trends, administer the website, track user movements around the website